Harman Kardon Citation Surround

{"totalSize":3,"done":true,"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XjV7AAK"},"Title":"HK CITATION: WiSA Technology & Compatibility","Id":"ka25d000000XjV7AAK","ArticleNumber":"000018687","Question__c":"CITATION SERIES: WiSA Technology & Compatibility","Process__c":"

General information about WiSA:

\nWiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.

For more information on WiSA technology, please go to the official WiSA website.

If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".\n

Current WiSA Certified products:

\nCitation Surrounds
Citation Sub
Citation Sub S
Citation Towers\n

Current products making use of WiSA technology:

\nCitation Bar
Citation Multibeam 700
HK surround\n

Limitations:

\nWiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.","Answer__c":"

General information about WiSA:

\nWiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.

For more information on WiSA technology, please go to the official WiSA website.

If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".\n

Current WiSA Certified products:

\nCitation Surrounds
Citation Sub
Citation Sub S
Citation Towers\n

Current products making use of WiSA technology:

\nCitation Bar
Citation Multibeam 700
HK surround\n

Limitations:

\nWiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka2Kd000000QfbPIAS"},"Title":"Factory Reset Procedure: Citation Series","Id":"ka2Kd000000QfbPIAS","ArticleNumber":"000053759","Question__c":"Factory Reset Procedure: Citation Series","Process__c":"

Citation Series

\n

Note: This action will erase all network settings and Bluetooth data from the device. You will be required to connect your device to the network again after this action is done. 

\n

 

\n

\n

Citation 100, Citation 100MK2, Citation 300, Citation 500, Citation Adapt, Citation Bar, Citation MultiBeam 700, Citation MultiBeam 1100, Citation Oasis DAB, Citation Oasis FM, Citation One, Citation OneMK2, Citation OneMK3, Citation Sub, Citation Sub S, Citation Surround, Citation Tower

\n

1. Turn the soundbar, speaker, or subwoofer ON
2. Press and hold the Reset button for more than 5 seconds
3. The speaker or sound bar will power off and be factory reset

\n

\n

 

\n

\n

Citation 200

\n

1. Turn the speaker ON
2. Press and hold the Volume (-) & Multi Function button for more than 5 seconds
3. The speaker will power off and be factory reset

\n

","Answer__c":"

Citation Series

\n

Note: This action will erase all network settings and Bluetooth data from the device. You will be required to connect your device to the network again after this action is done. 

\n

 

\n

\n

Citation 100, Citation 100MK2, Citation 300, Citation 500, Citation Adapt, Citation Bar, Citation MultiBeam 700, Citation MultiBeam 1100, Citation Oasis DAB, Citation Oasis FM, Citation One, Citation OneMK2, Citation OneMK3, Citation Sub, Citation Sub S, Citation Surround, Citation Tower

\n

1. Turn the soundbar, speaker, or subwoofer ON
2. Press and hold the Reset button for more than 5 seconds
3. The speaker or sound bar will power off and be factory reset

\n

\n

 

\n

\n

Citation 200

\n

1. Turn the speaker ON
2. Press and hold the Volume (-) & Multi Function button for more than 5 seconds
3. The speaker will power off and be factory reset

\n

","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XjJaAAK"},"Title":"HK Citation: Cleaning FAQ","Id":"ka25d000000XjJaAAK","ArticleNumber":"000016804","Question__c":"How to properly clean the fabric around the speakers","Process__c":"Daily Care instructions for Citation speakers fabric (wool)\nDaily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.\nNever use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!\n\nMany types of stain can be removed using warm water with a microfiber cloth (not too wet).\nStain removal guide\nIf you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.\nHere is how to do it.\n\nFirst, soak up the liquid with an absorbent napkin or Microfiber cloth.\nFor dried stains use a spoon to roughen the surface.\nTo avoid the stain spreading further start from the edge of the stain working towards the middle.\nWARNING!\nBe careful when using solvents, because these could dissolve the upholstery material beneath.\nRegular and normal cleaning\nVacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.\nWhen using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).\n \n\n\nGeneral information\nThese tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.\nIn all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.\nHARMAN do not have any recommended companies or partners to redirect any customers too.\n\nFor furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:\nhttps://kvadrat.dk/care-and-maintenance/upholsteries\nhttps://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf \n\nThere are a lot of information about the fabric we are using and you can contact them for further information.","Answer__c":"Daily Care instructions for Citation speakers fabric (wool)\nDaily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.\nNever use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!\n\nMany types of stain can be removed using warm water with a microfiber cloth (not too wet).\nStain removal guide\nIf you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.\nHere is how to do it.\n\nFirst, soak up the liquid with an absorbent napkin or Microfiber cloth.\nFor dried stains use a spoon to roughen the surface.\nTo avoid the stain spreading further start from the edge of the stain working towards the middle.\nWARNING!\nBe careful when using solvents, because these could dissolve the upholstery material beneath.\nRegular and normal cleaning\nVacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.\nWhen using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).\n \n\n\nGeneral information\nThese tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.\nIn all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.\nHARMAN do not have any recommended companies or partners to redirect any customers too.\n\nFor furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:\nhttps://kvadrat.dk/care-and-maintenance/upholsteries\nhttps://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf \n\nThere are a lot of information about the fabric we are using and you can contact them for further information.","ArticleType":"How_Tos__kav"}]}